TERMS OF SERVICE

Last updated: January 26, 2026

By accessing or using the SUPR Pickleball website, facility, memberships, court reservations, open play, leagues, lessons, events, retail shop, or related services (“Services”), you agree to these Terms of Service (“Terms”). If you do not agree, please do not use our Services.


Facility Use & Assumption of Risk

SUPR Pickleball is an indoor pickleball facility. Participation in pickleball and related activities involves inherent risks, including physical injury.

By entering the facility or using our Services, you voluntarily assume all risks associated with participation, facility use, and physical activity.

All guests must follow posted rules and staff instructions. SUPR reserves the right to refuse service or remove individuals for unsafe, disruptive, or inappropriate behavior without refund.


Memberships, Accounts & Eligibility

Some Services require a membership or account. You agree to provide accurate and current information and are responsible for all activity under your account.

Memberships are non-transferable unless explicitly permitted by SUPR. SUPR may suspend or terminate memberships or accounts for rule violations, misuse, or misconduct.


Reservations, Open Play & Events

Court reservations, open play, leagues, lessons, and events are subject to availability and posted policies.

SUPR may enforce no-show or late-cancellation policies. Schedules, pricing, formats, and availability may change at any time.


Payments, Refunds & Credits

All prices are subject to change.

Unless otherwise stated:

  • All sales are final

  • Refunds, if issued, will be provided as club credit only

  • Club credits have no cash value and are non-transferable


Retail Purchases

SUPR may sell equipment, apparel, and accessories in-facility and online. Returns or exchanges are subject to posted store policies.

Manufacturer warranties, if any, are provided by the manufacturer and not SUPR Pickleball.


Conduct, Safety & Children

SUPR is committed to a safe, respectful, and welcoming environment.

SUPR Pickleball is not a daycare or playground. Children must be supervised and able to follow facility rules at all times. Unsafe or disruptive behavior may result in removal from the facility.


Photography & Media

SUPR may capture photos or videos within the facility for marketing or promotional purposes. By entering the facility, you grant permission for use of your likeness unless you notify SUPR in writing.


Intellectual Property

All content, branding, logos, signage, marketing materials, and website content are the property of SUPR Pickleball and may not be copied or used without written permission.


Disclaimers & Limitation of Liability

All Services are provided on an “as-is” and “as-available” basis. SUPR makes no guarantees regarding availability, outcomes, or uninterrupted access.

To the fullest extent permitted by law, SUPR Pickleball shall not be liable for any indirect, incidental, or consequential damages arising from use of the Services or facility.


Indemnification

You agree to indemnify and hold harmless SUPR Pickleball from any claims, damages, losses, or expenses arising from your use of the Services or violation of these Terms.


Governing Law & Contact

These Terms are governed by the laws of the State of Texas.

Questions: [email protected]

PRIVACY POLICY

Last updated: January 26, 2026

SUPR Pickleball (“SUPR,” “we,” “us”) respects your privacy and is committed to protecting your personal information.


Information We Collect

We may collect:

  • Name, email address, phone number

  • Billing and payment information

  • Membership, reservation, and purchase details

  • Website usage data (IP address, browser type, pages visited)

  • Communications you send to us


How We Use Information

Your information is used to:

  • Provide and manage Services, memberships, and reservations

  • Process payments and transactions

  • Communicate updates, confirmations, and promotions

  • Improve services and maintain security


Marketing Communications

You may receive emails or messages related to SUPR updates or promotions. You may opt out at any time using the unsubscribe option or by contacting us.


Cookies & Tracking

SUPR may use cookies and similar technologies to improve functionality and analyze traffic. You can manage cookie preferences through your browser settings.


Sharing of Information

We do not sell personal information.

Information may be shared with:

  • Payment processors and booking platforms

  • Service providers supporting operations

  • Legal authorities if required by law

Non-sharing Clause:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


Data Security

We take reasonable steps to protect your information; however, no system is completely secure, and absolute security cannot be guaranteed.


Children’s Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.


Third-Party Links

Our website may contain links to third-party websites. SUPR is not responsible for their content or privacy practices.


Policy Updates & Contact

This Privacy Policy may be updated periodically. Changes will be posted with an updated date.

Privacy questions: [email protected]